VoIP (Voice over Internet Protocol) phone systems are ideal for small businesses. In fact, more than one-third of all businesses are now using a VoIP phone system, with the vast majority of those being businesses with fewer than 50 employees. With VoIP, voice data is sent via an Internet connection rather than plugging into a traditional phone jack. Reasons to go VoiP: Reduced cost compared to traditional phone systems Tons of features! (Voicemail, virtual receptionists, call forwarding, call recording, on-hold music, voicemail-to-email, conference calling, video conferring, instant messaging, call screening, missed alerts and call logs and more) Low maintenance Mobile integration ideal home/remote workers.